Terms & Conditions
By accessing or making a purchase from this website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. About Saussurea Art
Saussurea Art Private Limited creates and sells traditional Indian art and handicrafts. All artworks are hand-painted and crafted by skilled Indian artists.
2. Product Nature
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All products are handmade and hand-painted
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Each artwork is unique
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Minor variations in color, texture, size, or detailing are natural and are not considered defects
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Product images are for reference only and may vary slightly from the final product delivered
By purchasing from us, you acknowledge and accept these variations.
3. Pricing & Payments
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All prices are listed in Indian Rupees (INR) unless stated otherwise
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Prices are subject to change without prior notice
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Payments are processed securely through third-party payment gateways
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We do not store or have access to your complete payment details
An order is confirmed only after successful payment.
4. Shipping & Delivery
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We currently ship across India
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Estimated delivery timelines are provided for guidance only
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Delivery delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control
Once an order is dispatched, tracking details will be shared where available.
5. Returns, Refunds & Cancellations
Due to the handmade and unique nature of our products:
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Returns are accepted exclusively within 24 hours of delivery.
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Refunds will be issued only for valid reasons, such as damage incurred during shipping or receipt of the incorrect product.
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Return shipping to be paid by the customer, and they would be refunded for that if the reason for the return is validated as legitimate.
6. Intellectual Property
All content on this website, including artwork images, designs, text, and branding, is the intellectual property of Saussurea Art Private Limited.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
7. Limitation of Liability
Saussurea Art Private Limited shall not be liable for:
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Indirect or consequential damages
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Delays beyond our reasonable control
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Minor variations inherent to handmade products
Our liability, if any, shall not exceed the value of the product purchased.
8. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon being posted on this page.
9. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Saussurea Art Private Limited
Email: saussureaartindia@gmail.com
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Last updated: 20 December 2025